- Kara McMaster
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- Outbound won't work here
Outbound won't work here
Every founder in a commoditized market eventually says some version of “outbound won’t work here.”
Every founder in a commoditized market eventually says some version of "outbound won't work here." Sometimes it's phrased as "our buyers don't respond to cold outreach." Sometimes as "everyone in our space has been pitched by forty agencies this year." Sometimes it gets stated flatly as a closed question. Most of the time they're right about the market and wrong about what's stopping their replies.
If your founder brain has been quietly assuming your market is the one exception, this eight-minute video is the place to start:
Emilio co-founded a nearshore software development firm. If there is a more saturated market than nearshore dev, I have not found it. The buyers in that market have opened cold pitches from fifteen identical-looking firms every Monday for the last four years. By the time Emilio got to me, he was convinced the channel itself was dead.
The rebuild cut his send volume by more than half. What changed was when the messages went out and who they went to. We repositioned his offer around engineering leaders at mid-market companies that had just announced a new product line or posted a hiring freeze, and we only reached out the week the trigger hit. Outside of those weeks, we sent nothing to those accounts at all.
A few weeks after the first send: a 12-month contract worth $336,000. Three to five appointments a week inside the first four weeks. Still running two years later.
"We have a client that has signed a contract ($336,000) and we're looking for their developers. We have a couple more prospects asking questions. Something is working. We're seeing it move."
The market is what it was on day one. What moved was the timing. When you catch a buyer the week their problem is actively sitting on their desk, "too crowded" stops being a meaningful description of the inbox.
If you want me to look at whether there's a build that would work for your specific market, bring it to a Signal Check.
Kara